Meet the Team
Paul Hennessey - Managing Director
Paul, the founder of the business in 2002 is passionate about training. His venture started with an aim of helping to get people back into work and has since expanded to providing training services to a number of blue chip companies in Europe. He is a firm believer in the development of people both, to enhance personal and working opportunities. His background is Construction and Warehousing – currently an approved instructor with PASMA, IOSH, NEBOSH, Driver CPC and First Aid and also an Instructor Instructor for IPAF (Senior Instructor), RTITB and NPORS, Paul has recently passed his NEBOSH Diploma which he believes will help him continue to offer a high level of customer service throughout all aspects of the company.
Nakita Hennessey - Business Development Manager
Nakita holds a BA Honours in Business Management and has a background in managing a variety of customer service lead companies. She then further went on to gain a PGCE in Further Education and Training. Nakita’s role is to work alongside all staff to encourage ongoing development and maintain the high level of customer service. She will also liaise with all our client base and be here to offer advice and assistance when it is needed.
Mark Voakes - Sales & Marketing Manager
Mark joined our existing team in July 2018, making the move from Wakefield for a new adventure with Adapt. Mark has vast years experience of sales within the health and safety industry, and is proving very valuable to Adapt! Marks main responsibilities include managing the instructors diaries and ensuring to meet the needs of all of our customers needs.
Claire Buchanan - Customer Service Advisor
Claire joined the existing team here in 2017 and has become a very valuable member of the team. Her main responsibilities when she started included auditing paperwork, applying for client certificates and ensuring all aspects of course bookings was completed. She has since changed her role focussing on our customers and the service they receieve, Claire will take the customer through their whole journey and ensure they are happy with every step of the process.
Lisa Gallagher - Administrative Assistant
Lisa joined the existing team here in 2018 and has become a very valuable member of the team. Lisa’s responsibilities are all administrative activities of Adapt, including the auditing of paperwork, applying for certificates and ensuring all customers receive their course cards and certificates.
John Donaldson - Instructor
John has been with the company since 2010, when he started as an apprentice office administrator. He is now currently registered as an IPAF, NPORS, RTITB and Driver CPC instructor and is approved to deliver a wide range of courses such as FLT, Plant, MEWPs, Slinging and Cranes. John is also responsible for mentoring new instructors since becoming an Instructor Instructor. He is currently studying his NEBOSH General.
Paul Turner - Instructor
Paul is a registered NPORS, PASMA and Driver CPC instructor. His experience is with Construction Plant & Equipment. He is enthusiastic for training and makes it his priority that his delegates thoroughly enjoy their training course. You will always find a smile on his face no matter the day!
Connor Bowes - Instructor
Connor started with us straight from leaving school as our office administrator. After working 3 years in our office and building up a fantastic rapport with all our customers, he began his instructor training in 2018. He is now a registered IPAF & RTITB instructor.
Alan Taylor - Instructor
Alan is an approved IPAF, PASMA instructor. He has vast experience within the access industry having worked for a number of hire companies in the past. He specialises in Work at Height training courses and is also an IPAF senior instructor able to offer IPAF’s MEWPs for Managers and Instructor training courses. His only downfall is his inability to play table tennis.
David Smith - Instructor
Dave is an approved IPAF, PASMA and First Aid instructor. Dave is an ex-fire fighter and is a specialist in Fire Training, Permits to Work and also covers a range of Work at Height training courses
Connor Lomas - Instructor
Connor joined our existing team in 2018, He is an approved RTITB & NPORS instructor and proving a valuable member of the team already.
Francis Kennedy - Instructor
Franny joined our team in 2018 after completing his NPORS instructor course with us we realised how great of an instructor he is and made him part of our team.
John Crosby CMIOSH - Health & Safety Consultant & Instructor
John has been with the company since 2011 proving to be versatile in a range of Health & Safety topics. Johns role includes designing tailored training courses for a variety of blue chip companies. He is also registered to deliver IOSH approved courses.
Christopher Laine - Technical Support
Chris joined our team in 2018 and is responisble for helping us expand and develop our specialist Online Management System.