Meet the Team


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Paul Hennessey - Managing Director

Paul, the founder of the business in 2002 is passionate about training. His business plan was oriented around getting people back into work and has since expanded this into providing training services to a number of Enterprises in Europe. He is a firm believer in the development of people. His background is Construction and Warehousing – currently an approved instructor with PASMA, IOSH, NEBOSH, Driver CPC and First Aid and also an Instructor Instructor for IPAF (Senior Instructor), RTITB and NPORS, Paul has recently passed his NEBOSH Diploma which he believes will help him continue to offer a high level of customer service throughout all aspects of the company. In his spare time Paul follows his beloved Everton home and away and enjoys spending time with his family.

Anna Hennessey - Director

Anna has been involved with the company since its formation in 2002. She has completed varied roles during its development. Anna is ultimately responsible for all aspects of Customer Service to ensure every detail of our service is the highest we can deliver. Anna is currently studying towards her CIPD in Human Resources. In her spare time Anna loves spending time with her family, travelling and keeping fit.

Mark Voakes - Sales & Marketing Manager

Mark has been involved within the training industry for over 5 years. He started as a Sales Team Leader at one of our closest competitors AFI and since his arrival he has proven to be a great addition to our existing office staff. Marks biggest hobby is his son Olly who lives in New Zealand so trips around the world are plentiful. He then enjoys watching his beloved Liverpool FC and Wakefield Trinity RLFC as his hometown is Wakefield, Yorkshire so he also enjoys a drink!.

Holly I'Anson - Accreditation & Qualification Administrator

Holly is a graduate of John Moores University in 2019. She is very bright and has excellent attention to detail. She is experienced in many roles such as digital marketing, social media and sales. Holly is responsible for ensuring the course process is smooth and also ensures the customer qualifications are processed efficiently. She is also responsible for working with our accrediting bodies to ensure our services are kept up to date. In her spare time Holly is a make-up artist and loves to meet new people. Holly is currently studying towards her IQA (Internal Quality Assurance) qualification.

John Donaldson - Senior Instructor

John originally started as an apprentice office administrator in 2010. His loyalty and commitment towards the company is clear for everybody to see as we are sure he has a hidden tattoo of the company logo somewhere private! John is now currently registered as an IPAF, NPORS, RTITB and Driver CPC instructor and is approved to deliver a wide range of courses such as FLT, Plant, MEWPs, Slinging and Cranes. John’s knowledge and personality enables him to engage with a wide range of people and this makes him perfect for mentoring new instructors since becoming an Instructor Instructor. He is currently studying his NEBOSH General. John, in his spare time enjoys photography and digital media development.

John Crosby CMIOSH - Health & Safety Consultant & Instructor

John has been with the company since 2011 proving to be very versatile in a range of Health & Safety topics. He has worked for the NHS, Kodak and Cains Brewery in the past as well as being a previous volunteer for the British Red Cross offering First Aid support. Johns role includes designing tailored training courses. He is also registered to deliver IOSH and First Aid approved courses. John is a Chartered Member of IOSH and through John we offer a range of safety services such as Risk Assessments, Audits, Site inspections etc. In his spare time John enjoys keeping up to date with Health & Safety and he is also a very busy family man.

Connor Bowes - Instructor

Connor hast vast knowledge in all of the accreditations we offer having carried out a number of roles within the company successfully.. He is registered as an instructor with PASMA, IPAF, NPORS and RTITB. On his journey as an instructor, Connor has received OUTSTANDING feedback from auditors and customers for the quality of the training courses he delivers. He is a loyal proud lad who will help any person wanting to better themselves. In his spare time Connor enjoys being a successful coarse angler (UK personal best currently 16lb) so if he isn’t working you will find him on the banks of a pond somewhere! NEXT ON THE LIST : Assessor Award

Kevin Garry - Instructor

Kevin is an NPORS instructor is a wide variety of areas such as Work at Height, Slinging and Lifting and small powered equipment. He has currently just expanded his family with a pair of twin girls 🙂 so as you can imagine his hands are ful! – Kevin is a Liverpool supporter and will follow them home and away. He is very much a hands on type of guy and loves a challenge!

Stevie McArthur - Instructor

Stevie is a highly decorated, retired, armed forces veteran. He has travelled around the world with the army influencing people and making friends. Since his retirement in 2011 he has worked within the education and training industry inspiring young people to succeed and championed the Prince William Award. He loves football, especially Rangers, and enjoys the great outdoors, walking, climbing, mountain biking and canoeing.

Kieran Gupta - Instructor

Kieran (originally from Blackpool) was involved in Civil Engineering for 14 years before becoming an instructor. He operated plant for most of this time during his career. He has now been involved in the training industry for over 5 years and he specialises in our NPORS construction plant training courses. Kieran is married with 2 children so when he gets time he enjoys to play cricket for his local team or watch his favourite football team which is Blackburn Rovers FC

Alan Taylor - Instructor

Alan is an approved IPAF, PASMA instructor. He has vast experience within the access industry having worked for a number of hire companies in the past. He specialises in Work at Height training courses and is also an IPAF senior instructor able to offer IPAF’s MEWPs for Managers and Instructor training courses. Alan is a season ticket holder an his beloved Liverpool FC and he will follow them home and away. He also enjoys getting away to his lodge in Wales with his wife and dogs for a quiet long weekend. Alan is currently working towards his NPORS instructor status.

David Smith - Instructor

Dave is an approved IPAF, PASMA and First Aid instructor. Dave is an ex-fire fighter and is a specialist in Fire Training, Permits to Work and also covers a range of Work at Height training courses