e-learning courses
Our e-learning platform offers a wide range of courses designed to meet the needs of individuals and businesses looking to enhance their knowledge and skills. We cover a diverse range of topics, including health and safety, business skills, and health and social care. Our health and safety courses are ideal for anyone who wants to stay up-to-date with the latest regulations and best practices in workplace safety. Our business skills courses cover a wide range of topics, including leadership, customer service and project management. Finally, our health and social care courses are perfect for anyone who works in the healthcare sector or is interested in pursuing a career in this field.
Business Skills
Anti Harassment and Bullying
This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Courses
- Anti Harassment and Bullying – £35+VAT
Conflict Resolution in the Workplace
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
Courses
- Conflict Resolution in the Workplace – £35+VAT
Customer Service
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation
Courses
- Customer Service – £35+VAT
Data Protection in the Workplace
If you or your organisation handles personal information about individuals you have a number of legal obligations to protect that information. Training should be a vital part of any company’s data protection policy. This course covers in detail: The benefits of good data protection, the rights of individuals in respect of their data, the data protection act, the issues that can arise from sharing data and the basic steps so you can start creating a data protection policy.
Courses
- Data Protection in the Workplace – £35+VAT
Developing Good Employee Relations
This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.
Courses
- Developing Good Employee Relations – £35+VAT
Developing Teamwork
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Courses
- Developing Teamwork – £35+VAT
Digital Marketing
All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.
Courses
- Facebook for Business – £90+VAT
- LinkedIn for Business – £90+VAT
- Search Engine Optimisation for Business – £149+VAT
- Social Media for Business – £149+VAT
- Twitter for Business – £90+VAT
Disciplinary Procedures
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
Courses
- Disciplinary Procedures – £35+VAT
Equality, Diversity and Discrimination
In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.
Courses
- Equality, Diversity and Discrimination – £35+VAT
Effective Delegation
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more…
Courses
- Effective Delegation – £35+VAT
Introduction to Emotional Intelligence
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Courses
- Introduction to Emotional Intelligence – £65+VAT
Introducing GDPR
This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report
Courses
- Introducing GDPR – £35+VAT
Leadership Skills
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Courses
- Leadership Skills – £35+VAT
Managing Meetings
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
Courses
- Managing Meetings – £35+VAT
Managing Sickness and Absence
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Courses
- Managing Sickness and Absence – £35+VAT
Negotiation
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
Courses
- Negotiation – £35+VAT
Objective Setting
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Courses
- Objective Setting – £35+VAT
The Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
Courses
- The Principles of Performance Management – £35+VAT
Presentation Skills
Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Courses
- Presentation Skills – £35+VAT
Project Management
This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.
Courses
- Project Management – £35+VAT
Sales Skills
The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.
Courses
- Sales Skills – £35+VAT
Sexual Harassment in the Workplace
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
Courses
- Sexual Harassment in the Workplace – £35+VAT
Stress Management
Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
Courses
- Stress Management – £35+VAT
Time Management
More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building.
Courses
- Time Management – £35+VAT