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Website cookie policy

How we use cookies

What cookies adapt-training.co.uk uses, why we use them, how long they last and how you can control them.

Last updated 25 October 2026

Your choice

Only strictly necessary cookies are set automatically. Everything else needs your consent.

Basket kept 48 hours

If you’re not logged in, your basket clears after 48 hours. Logged in, it’s saved to your account.

Change it any time

Update your cookie choices whenever you like with the Cookie settings button.

01

What cookies are

Cookies are small text files that a website stores on your computer or phone when you visit. They let the site remember things – for example, that you are logged in or what is in your basket – and help us understand how the site is used.

This policy explains the cookies used on adapt-training.co.uk, run by Adapt (UK) Training Services Limited, what each one does, how long it lasts and how you can control them.

02

How we use cookies

We group our cookies into four types:

  • Strictly necessary – needed for the site to work, such as logging in, your basket and checkout. These are always on.
  • Functional – extra features such as our live chat.
  • Analytics – help us understand how visitors use the site so we can improve it.
  • Marketing – help us understand which businesses are interested in our training and follow up enquiries.

Strictly necessary cookies are set automatically. We only use functional, analytics and marketing cookies if you agree to them through our cookie banner, and you can change your mind at any time.

03

Strictly necessary cookies

Always on
CookieProviderWhat it doesHow long
wp_woocommerce_session_*Adapt (WooCommerce)Remembers the courses in your basket if you are not logged in48 hours
woocommerce_items_in_cart, woocommerce_cart_hashAdapt (WooCommerce)Tells the site whether your basket has changedUntil you close your browser
wordpress_logged_in_*, wordpress_sec_*Adapt (WordPress)Keeps you securely logged in to your accountUntil you close your browser, or 14 days if you tick “Remember me”
cookielawinfo-checkbox-*Adapt (CookieYes)Remembers your cookie choices1 year
__stripe_mid, __stripe_sidStripeHelps prevent fraud when you pay by card at checkout1 year / 30 minutes
04

Functional cookies

Only with your consent
CookieProviderWhat it doesHow long
*-_zldp, *-_zldtZoho SalesIQRuns our live chat and recognises you if you come back to a conversation13 months / 1 day
05

Analytics cookies

Only with your consent
CookieProviderWhat it doesHow long
_ga, _ga_*Google AnalyticsCounts visits and shows us which pages are used, using anonymous identifiers13 months
tk_ai, tk_or, tk_lr, tk_r3dJetpack / WooCommerce AnalyticsMeasures site traffic and how the booking process is used3 days to 13 months
sbjs_*WooCommerce order attributionRecords how you found our site (for example a search engine or link) so we know which channels lead to bookingsUntil you close your browser (session cookie 30 minutes)
06

Marketing cookies

Only with your consent
CookieProviderWhat it doesHow long
__hstc, hubspotutkHubSpotRecognises returning visitors and links website visits to enquiry forms6 months
__hssc, __hssrcHubSpotTracks the current visit30 minutes / until you close your browser
LeadinfoLeadinfoIdentifies which companies visit our website (from business IP addresses) so we can follow up relevant enquiriesSet by Leadinfo – see their policy
07

Third-party content

Some pages include content from other companies, which may set their own cookies under their own policies. These include:

  • Feefo – our customer reviews
  • Zoho Forms – our enquiry forms
  • Google Maps – maps on our contact and depot pages
  • Google Fonts and code libraries used to display the site

We don’t control these cookies. Please check the provider’s own privacy and cookie policy for details.

08

Your basket and account

If you add courses to your basket without logging in, your basket is kept for 48 hours, then cleared automatically.

You need an account to book. If you log in, the courses in your basket are saved to your account, so they will still be there when you next log in – on any device – until you remove them or complete your booking.

You stay logged in until you close your browser, or for 14 days if you tick “Remember me”. Logging out removes your login cookies.

09

Managing your cookie choices

You can change or withdraw your consent at any time using the Cookie settings button below or in the cookie banner.

Change cookie settings

You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the site – such as logging in, your basket and checkout – won’t work.

10

Changes and contact

For how we handle personal data more generally – including your rights and how to complain – see our privacy notice.

We may update this policy when we change the services used on our website. The date at the top shows when it was last updated.

If you have any questions about our use of cookies, please contact us or call 0151 549 0549.

Questions?

Ask us about cookies

If you have any questions about how we use cookies, get in touch.